Privacy Policy

What we do with the information you give us

When you enquire or make contact with us then your details are stored in our database enabling us respond to your request for further information and to plan a journey. By registering on the website you are able to access pages that you have 'favourited' for your reference, we cannot access this information until you send it to us. By signing up for a newsletter you give us consent to send you ongoing eNewsletter communications. We do not share any of this information with third parties.

If you make a booking you will need to send us passport details (of all those travelling) as these are required for us to secure flights and sometimes in-country visas. We also require information regarding any health/mobility considerations or dietary requirements that may effect your experience in country. These are passed on only to the necessary third party suppliers.

How we use cookies

What is a cookie?

A cookie is a file stored on your computer which is unique to your web browser. It enables a website to remember things like user preferences and shopping basket contents. Websites often use services like google analytics which also make use of cookies.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

What we collect

We may collect the following information:

• Name
• Title
• Contact information including email address
• Demographic information such as postcode
• Preferences and interests
• Other information relevant to customer surveys and/or offers

Information relevant to the booking of your holiday such as:

• Date of Birth
• Health and dietary information for your safety and well being
• Passport Details
• Next of Kin contact information
• Helmet, clothing and footwear sizes (if required)

We do not store any of your banking or credit/debit card information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want the information to be used by us for direct marketing purposes. Leave this unchecked and you should not receive email marketing communications.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@panoramicjourneys.com

Panoramic Journeys Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Panoramic Journeys Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/11 – Updated 24/04/2018

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Only with your consent we may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and from May 25th 2018 the EU General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please write to Panoramic Journeys Ltd, Granary Barn, Chadlington, Oxon, OX7 3NX, United Kingdom or email info@panoramicjourneys.com

Under the Right to be Forgotten you may ask us to delete all of your data that we hold.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.